(The Jossey-Bass social and behavioral science series).

(The Jossey-Bass social and behavioral science series).

(The Jossey-Bass social and behavioral science series).

Practitioners in today's managed care climate will welcome this encyclopedic reference consolidating the 1984 manual (revised) with new applications and research results plus studies in process and in promise and an international resource ...

Practitioners in today's managed care climate will welcome this encyclopedic reference consolidating the 1984 manual (revised) with new applications and research results plus studies in process and in promise and an international resource ...

Build Conflict Control Into Your Organization Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis.

Allen E. Ivey shows therapists and counselors how to integrate the research and insights of developmental theorists into their daily practice.

This handbook surveys the social aspects of consumer behavior, offering latest data and original research on current consumer needs as well as identifying emerging areas of research.